Privacy Policy

Privacy Policy

Introduction

At https://seattle-plumbing-inspection.scoopsaga.com (referred to as “Seattle Plumbing Inspection” or “we/us”), we are committed to maintaining a transparent and secure online environment for our users. This privacy policy outlines the way we handle your personal information, ensuring compliance with global data protection regulations such as:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://seattle-plumbing-inspection.scoopsaga.com
  • Any mobile applications or services provided by Seattle Plumbing Inspection
  • User interactions with our platforms via authorized user accounts
  • Communications initiated by us, such as newsletters, emails, calls, and text messages

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage users to review them before providing any personal data.

Processing Activities

This policy outlines the processing of your personal data for various purposes:

  • User Account Management: When you create an account with us, we collect and store basic account information (e.g., username, email, password).
  • Payment Processing: We securely process payment information to facilitate transactions for our services.
  • Financial Record Keeping: Your financial data is collected and stored for accounting, billing, and record-keeping purposes.
  • Purchase Tracking: Details of products or services purchased through our platform are recorded for order fulfillment and customer support.
  • Device Identification: We may collect unique identifiers from your mobile device to enhance user experience.
  • Location Data: With your consent, we can access your location data to provide personalized content or services.
  • Feedback Collection: Your input on surveys, reviews, or feedback forms helps us improve our offerings.
  • Social Media Integration: If you choose to log in via social media accounts, we may collect and share certain profile information for account verification.

Personal Data Collection

We gather several types of personal data to provide and enhance our services:

  • Account Information: This includes your name, contact details (email, phone number), and login credentials.
  • Payment Details: Securely stored cardholder information for processing payments.
  • Financial Records: Data related to transactions, including bank account numbers (partially masked) and transaction history.
  • Purchase Metadata: Items purchased, quantities, dates, and associated prices.
  • Device Identifiers: Unique device IDs, IP addresses, browser types, and mobile network information for technical administration.
  • Location Information: GPS coordinates or address data to provide location-based services (if enabled).
  • Feedback and Reviews: Content from surveys, reviews, and comments you submit.
  • Social Media Profiles: Basic profile information when you log in with social media accounts.
  • Product Preferences: Data on products viewed, liked, or purchased to personalize recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several reasons:

  • Strictly Necessary: These ensure basic functionalities of our website, such as enabling secure login.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track website usage to improve performance and deliver tailored content.

Users can manage non-essential cookies through our built-in Cookie Manager or browser settings.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy:

  • Account Maintenance: We store account information while your account is active and for a reasonable period after its deactivation.
  • Legal Requirements: Certain data may be retained to comply with laws, regulations, or legal processes.
  • Service Improvement: Anonymized data may be used for analytics and trend analysis indefinitely to enhance our services.

Upon request, we can assist in deleting or anonymizing your personal data if no longer needed for the above purposes.

Data Security

We prioritize the protection of your personal data:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards for data processing.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may be entitled to certain rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert that you are not subject to automated decisions or profiling based on your personal data.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Policy Modifications

We reserve the right to update this privacy policy at any time. Any changes will be published on this page with an updated revision date. We encourage users to review this policy periodically for any modifications.

Contact Us

For any questions, concerns, or requests related to your privacy:

  • Email: [email protected]
  • Physical Address: Seattle Plumbing Inspection, [Insert Address], Seattle, WA 98101 (for written correspondence)

We value your trust in our company and are committed to handling your personal data with integrity and transparency.